16:02:38 [kaygreen] Well I am Kay Green, owner of My Precious Kid Children's Safety ID Products http://www.MyPreciousKid.com 

16:03:09 [Shannon] Hi Kay

16:03:17 [kaygreen] plus http://123HomeBusinessGuide.com  and http://www.PreciousKids.org  Adoption / Homeschool Site and http://www.KayGreen.com 

16:03:45 [kaygreen] so tell us about yourself everyone

16:04:10 [kaygreen] one free advertising blurb - it goes in the transcript on my pages

16:04:51 [kaygreen] I get to teach this class each week - thanks for coming

16:05:03 [Herbal] I'm an Herbalife rep. living in Italy with my military husband and 4 kids http://www.health-n-happiness.com/ccc 

16:05:14 [Herbal] yes, Tuesday

16:05:30 [kaygreen] thanks Jen - your baby must be getting big

16:05:42 [Herbal] is he ever!!

16:05:54 [Shannon] Shannon Smith, single mom, working part-time offline and full-time from home online representing a few different companies and also offering web hosting, web design and graphic design/desktop publishing http://www.stayinghomewithmyson.com   are my two main sites :D

16:07:59 [kaygreen] so what is your biggest challenge ladies in home business - where I can I help

16:08:19 [Herbal] time management

16:08:49 [kaygreen] that is a challenge huh - I have to work to keep up too - my house gets me last

16:09:04 [kaygreen] do each of you schedule work hours each week

16:09:33 [Herbal] true, but having customers over the house makes that even harder

16:10:11 [Herbal] no, I am only advertising through word of mouth over here so I "work" when someone has time to see me

16:10:37 awib enters this room

16:10:50 [kaygreen] I do not have customers to the house ever so that is not a problem

16:10:55 [awib] hello everyone

16:11:03 [Herbal] hi awib

16:11:09 [kaygreen] I am trying to get better at setting time to clean - working too much comes too easily

16:11:17 [kaygreen] hello please introduce yourself

16:11:40 [kaygreen] we are talking about time management at the moment

16:11:55 [kaygreen] I did set my outlook to give me reminders to do certain tasks

16:12:00 [awib] hi. I'm Erica Ducre from laurel, Maryland. owner of http://www.awomaninbusiness.com 

16:12:06 [kaygreen] hey SUSIE introduce yourself please

16:12:16 [BusySusie] Looks like I made it!!!...... Left each other all the way to ..... llalalala laaaaaaa Oh, sorry, I got carried away.

16:12:17 [kaygreen] welcome Erica

16:12:27 [kaygreen] LOL

16:12:30 [BusySusie] My name is Susie Glennan. I am the President of http://www.thebusywoman.com 

16:12:33 [Herbal] I'm working on self-improvement...reading success/motivational books, etc. also taking a class on-line about herbs

16:12:48 [BusySusie] We help you get organized, starting with your purse and working with your schedule.

16:12:49 [kaygreen] now we need to attend a class with Susie on time management

16:13:06 [kaygreen] Susie are you going to teach a class too

16:13:22 [BusySusie] I need to grab a bite and will be back real quick.

16:13:23 [Herbal] sounds great!!

16:13:31 [kaygreen] One thing I see happenings is either wahms's work too much or find it hard to get started

16:13:58 [kaygreen] or they work at being busy doing business stuff but not actually making the phone calls or contacts needed to expand their business

16:14:06 [Herbal] yes, focusing is difficult

16:14:19 [kaygreen] either of those sound familiar to anyone

16:14:20 [awib] that's very true Kay

16:14:45 [Daleine] that's me ~ working hard, but not making the calls and contacts!

16:14:58 [kaygreen] setting a schedule helps - blocking out some time every days that you use to make contacts only - block for processing orders - block for cleaning/organization

16:15:13 [kaygreen] Daleine please intro yourself, your business, and your URL

16:15:24 [Herbal] me too, with nothing to show for all the "busy-ness"

16:15:26 [kaygreen] anyone else have problems making the calls

16:15:36 [awib] I have put myself on that kind of schedule and it has helped my business tremendously

16:15:50 [kaygreen] I think it is a common problem

16:15:51 [Daleine] I am Daleine Weisenberg from Michigan and I represent a few DS companies

16:15:58 [kaygreen] do each of you set goals each day

16:16:08 [kaygreen] thanks daleine

16:16:11 [Daleine] Home & Garden Party ~  

16:16:19 [awib] I try to

16:16:32 [Daleine] FUNotes ~ http://www.funotes.com 

16:16:35 [awib] I usually write down weekly what I need to get done daily

16:16:37 [kaygreen] so lets talk about why you put off making the calls - calls for sales - calls for datings - calls for recruiting - customer service calls

16:16:40 [Herbal] not yet, taking a goals course and trying to work that in

16:16:43 [Daleine] I try to set daily goals, but life sometimes gets in the way, lol

16:16:57 [Daleine] Scents Indulged ~ http://www.scentsindulged.com 

16:17:07 [kaygreen] if you have OUTLOOK on your computer try using the calendar part to send you reminders

16:17:08 [Daleine] Kat's Coffee & More ~ http://www.katscoffees.com 

16:17:25 [kaygreen] wow Daleine

16:17:38 [kaygreen] daleine - sorry for the spelling

16:17:53 [kaygreen] why do you think you put off the phone calls

16:18:09 [kaygreen] fear - time -

16:18:15 [Herbal] afraid they are having trouble on the products

16:18:16 [kaygreen] fear of rejection - the NO

16:18:37 [kaygreen] and what does trouble come down too - can you help them over the trouble

16:18:41 [Herbal] but if they are, I can usually help so don't know why I put it off

16:19:10 [kaygreen] one thing I like to remind you of

16:19:23 [kaygreen] when they say NO it is not a rejection of you personally

16:20:07 [kaygreen] if I am at a restaurant and the waitress ask me if I want catsup and I say No Thank You - do you think she feels rejected - will she stop asking others if they want catsup

16:20:19 [Herbal] I'm beginning to believe that they are actually saying no to themselves, and not me/my products

16:20:28 [kaygreen] she is doing her job - providing customer service

16:20:46 [Herbal] great example!!

16:20:51 [kaygreen] the no may mean - not now - need more info - no money - I do not understand

16:21:20 [kaygreen] so if you can help yourself see yourself as the waitress only providing customer service to EVERY customer

16:21:27 [kaygreen] can you do that

16:21:46 [Herbal] I only want the people ready for my products now anyway, right?!

16:21:57 [kaygreen] right

16:22:17 [kaygreen] what I did when I was a rep for TW and DT was play a game with myself

16:22:35 [kaygreen] I put all my customers on a 4 x 6 card - all in a file box

16:22:53 [kaygreen] then I had a box with 12 months and also 1-31 files in the front

16:23:15 [kaygreen] when I spoke to a customer I wrote on the back of the card what we said and when to contact them next

16:23:26 [kaygreen] then I put their card behind that month

16:23:46 [kaygreen] the current months cards were behind the 1-31 files giving me so many each day

16:24:00 [kaygreen] I had to make 5 or 10 calls each week day

16:24:13 [kaygreen] if I had that many cards that month I did those first

16:24:28 [kaygreen] then I needed to find more people to call - others I knew - online networking - etc

16:24:38 [kaygreen] once my 5 calls were done that day I could stop

16:25:21 [kaygreen] when I held a party all those customers got added to the file - I liked to call them a week after the party to be sure they got their orders and were happy with everything

16:25:51 [kaygreen] and then could ask them if they had ever considered having a home business along side their family activities and to be able to buy wholesale

16:26:03 [Shannon] I just want to say that since my Outlook quit working I have been LOST where time and scheduling is concerned. If you have this available, use it!

16:26:13 [kaygreen] if they were not interested I asked them if they would like to have a party and get free products

16:26:42 [Daleine] Outlook is wonderful, but I also use Yahoo calendar and set reminders

16:26:43 [kaygreen] and if they said no I asked them if I could add them to my list of customers who wanted to hear about sales and new products

16:26:58 [Herbal] I need to start doing parties!

16:26:58 [kaygreen] LOL

16:27:08 [Shannon] I've been using yahoo since my outlook stopped working...but it's not the same

16:27:28 [kaygreen] I really do find that parties/classes is the very best way to get constant customers and orders and money/profit

16:27:39 [Daleine] No it's not the same at all, but I'm lost w/o a reminder, lol

16:27:42 [kaygreen] who here does classes/parties

16:27:43 [Shannon] *LOL*

16:27:56 [Shannon] yeah...it's great for reminders...

16:27:58 [kaygreen] OUTLOOK comes with Microsoft Office

16:28:00 [Daleine] I do parties

16:28:12 [party] I do parties and find that it is really the only way to go!!

16:28:17 [Daleine] I have Outlook, but I don't have it all set-up

16:28:27 [kaygreen] daleine how do you track your customers

16:28:44 [Daleine] I have them on a spreadsheet and in a planner/address book

16:28:55 [kaygreen] party tell us how you get your datings

16:29:10 [Daleine] I log when I contacted them and set a date for the next contact

16:29:20 [BusySusie] Offline parties seem to net me my most money.

16:29:27 [Shannon] Kay do you ever find that outlook quits working for no reason...and then suddenly works again?

16:29:29 [kaygreen] yes many ways to track them - find a way that works for you - file box - notebook - spreadsheet - acts software = other software

16:30:14 [kaygreen] those who just got here please introduce yourself, your business, and your URL

16:30:14 [BusySusie] Kay, are we chatting about how to run a sales rep group?

16:30:20 [MPKPam] Hi Kay. Just saw the reminder, LOL

16:30:34 [Shannon] I find that it will do that off and on for a couple weeks and then it'll just stop all together...I've tried reinstalling and it still won't work

16:30:40 [party] Well I started with family and then I get one or two people from each party to book offering them a discount. And recently I am offering a special of donating 10% to a local Cancer foundation http://www.lukefund.org 

16:30:43 [kaygreen] right now we are talking about time management - increasing business - getting customers

16:30:55 [Shannon] usually when it gets to that point I end up having to format my hard drive and reinstall everything

16:31:01 [kaygreen] great plan party

16:31:18 [kaygreen] UGH Shannon

16:31:31 [MPKPam] Sounds like a major pain Shannon....

16:31:34 [kaygreen] I have to agree offline parties net the highest profits for most people

16:31:54 [kaygreen] can I make a suggestion for those of you with multiple DS lines

16:32:10 [Daleine] absolutely

16:32:18 [party] How does everyone else book parties?

16:32:32 [kaygreen] create ONE business name - do all business under that name - become branded for that name

16:32:54 [Herbal] do parties work well when you have limited time? Hubby has evening classes 4 days a week

16:33:00 [kaygreen] and have all your DS company links there. That way when you introduce yourself you only have to give ONE url

16:33:01 [Daleine] I'm working on getting that done, so I can direct everyone to Dolphie's Deals

16:33:19 [Herbal] what nights do you find works best?

16:33:38 [kaygreen] take Pam - I know she reps for My Precious Kid and Watkins and maybe others - but I know her as Mom Does It All with that URL domain

16:33:48 [Daleine] it depends on my calendar

16:34:03 [kaygreen] that way her identity in the business world in MomDoesItAll.com

16:34:08 [party] One party a week or even 2 a month works great. You meet many new people that you normally would not of and then they tell more people about your products.

16:34:21 [kaygreen] get use to giving out your URL everywhere you go - offline and online

16:34:32 [Daleine] I have one calendar that I take with me everywhere that indicates what nights I am busy or available and book parties around that

16:34:39 [Herbal] meaning what night do people tend to show up on?

16:34:45 [kaygreen] I agree party - can you pick one or two days a week to hold parties - maybe trade child care or hire a sitter

16:35:09 [Daleine] I find that Tuesdays and Fridays work the best for me

16:35:24 [kaygreen] since so many have joined us please give your name - your state - one URL -

16:35:42 [kaygreen] I find Wednesday nights are not good - church for many

16:35:43 [Herbal] being military, we tend to do parties around paydays

16:35:52 [kaygreen] that is smart Jen

16:35:57 [party] I find a night during the week works well. I specifically like Thursday because it gives the host a few days to phone people for reminders. Friday is also good.

16:36:02 [Shannon] yeah...I was just hoping somebody had a secret to get it to work again...so I don't have to go that route *LOL*

16:36:11 [kaygreen] I use to take my calendar and highlight which nights I could do that month

16:36:20 [Tess] Herbal - same here

16:36:24 [Herbal] Jen Stewart -  - Naples, Italy

16:36:25 [kaygreen] I liked Tuesday and Thursdays

16:36:32 [Daleine] yep, that's what I do

16:36:40 [kaygreen] thanks Jen

16:36:55 [Daleine] Daleine Weisenbering ~ Battle Creek, MI ~  

16:36:57 [kaygreen] Kay Green - Oregon - http://www.MyPreciousKid.com 

16:37:19 [Tess] Tsoniki "Tess" Crazy Bull - Washington - http://www.psiloveyoucards.com  (working on my own website now)

16:38:01 [Daleine] lol, I guess I can't spell ~ my last name is Weisenberg not Weisenbering !?!

16:38:13 [HeatherB] Heather Bresser, also in Washington, business: Assistant For You!

16:38:23 [party] Hi Heather  

16:38:40 [kaygreen] great ladies

16:39:00 [kaygreen] ok we talked about how parties give you the customer base you need to keep making profit each month

16:39:02 [party] Do you have this chat every week?

16:39:19 [kaygreen] and to get the parties you need to make 5-10 customer service calls each week day

16:39:34 [kaygreen] yes party - every Tuesday - although the subject changes a bit each week

16:39:57 [party] Sounds good!

16:40:24 [kaygreen] here are past transcripts http://www.123homebusinessguide.com/chats/chattranscripts.html 

16:40:46 [kaygreen] homework - read some past transcripts this week

16:41:02 [party] Do you ever do a chat on bartering and how to find people that are interested in this? Yes I plan to check out the past transcripts. Thanks what a service!!

16:41:16 [kaygreen] so how many of you will commit to making 5-10 calls each week day between now and next Tuesday then come report how it went

16:41:17 [Daleine] I will certainly do that! I need all the help I can get!

16:41:36 [Daleine] I will give it a try to see what happens

16:41:47 [kaygreen] party _ I am open to that when we finish this one - there are several barter groups at yahoo groups too

16:41:56 [kaygreen] good job Daleine

16:42:23 [kaygreen] we sometimes talk about creating reps programs - there are several of those in the transcripts too Susie

16:42:30 [party] I will make the calls!

16:42:51 [MPKPam] I guess I will have to go, my twins just got here, I'll read the transcripts Kay!!

16:42:54 [Herbal] I will work up to that...gotta meet more people here!!

16:42:59 [kaygreen] Truly ladies if you will commit to 5 or better yet 10 calls every day Monday-Friday for 3 weeks you will see your business explode

16:43:07 [kaygreen] thanks Pam

16:43:34 [kaygreen] it takes time to build the customer base - after 3 years as a rep I had 700 in my file

16:43:46 [kaygreen] then it was never an issue who to call

16:44:04 [Daleine] I have been reluctant to call because I'm not sure exactly how to get the conversation started

16:44:11 [kaygreen] but momentum is the key - if you stop for a while - you will find yourself having to start over

16:44:28 [BusySusie] I agree!!! I had 200 clients who reordered after one year of biz.

16:44:29 [kaygreen] ok daleine lets talk about some words you can use - any suggestions ladies

16:44:29 [Daleine] Although, I am calling on Fund Raisers and will get started tomorrow

16:44:37 [BusySusie] That was as a rep for the company I now own!

16:44:48 [BusySusie] I sent out 200 holiday cards too.

16:45:04 [BusySusie] Keep up on those 5 - 10 calls per day. I got more parties booked that way.

16:45:33 [Herbal] figured I'm doing ok with 10 customers/1 distributor in two months in a brand new place

16:45:40 [kaygreen] so true Susie

16:45:56 [BusySusie] Herbal, GREAT JOB!!!!!

16:46:01 [kaygreen] very nice start Jen - it is hard in a new place - have to get out and meet people

16:46:47 [kaygreen] so dale give us the set up - who are you calling and why - lets brainstorm some words

16:47:01 [Herbal] yes, hardest part is trying to keep my customers state-side

16:47:12 [kaygreen] are these past customers

16:47:25 [kaygreen] I can imagine Jen - will your company drop ship for you

16:47:33 [Daleine] well this week I am focusing on calling churches, daycares and schools to share fundraising information

16:48:18 [kaygreen] HI I am Daleine with xyz - I wanted to let you know about our fundraising program. Could I send you some information on ways your organization could earn some money for your projects

16:48:28 [Herbal] they do, but some require a bit more "babysitting" than others and time difference is killing

16:48:30 [party] Are you having any success with fundraising? And are you cold calling?

16:48:43 [kaygreen] that is hard - does email work with them an

16:49:05 [kaygreen] for past customers I find it easier as they have already bought with me

16:49:13 [Daleine] actually, I have been pretty dormant the past few months due to personal family issues, so I am hoping this will get me ready to

16:49:24 [Daleine] contact those in my customer database

16:49:25 [party] Do you normally send the information or try to set up an appointment to meet with them to go over your fundraising program.

16:49:30 [Herbal] email is not an option for some...have lost some because of it

16:49:32 [kaygreen] I find fundraisers work best if I can do a presentation at an event instead of just sending home flyers and collecting orders

16:49:50 [kaygreen] party both works - whatever feels best for you - an appointment is awesome

16:49:54 [party] I agree kaygreen

16:49:55 [Daleine] I want to start with the fundraising because it's the first of the year and they will be preparing for another fundraiser

16:49:56 [jojotabare] Sorry I was late...Got a call from my sis right when it started

16:50:35 [party] Is anyone concerned about cold calling as far as some of the new laws with the do not call list?

16:50:41 [kaygreen] so for customers I say "Hello ______ This is Kay with My Precious Kid. I wanted to just let you know about our sale and new products to protect your children. DO you have a couple minutes"

16:51:13 [kaygreen] welcome jojo you can read the transcript later at http://www.123homebusinessguide.com/chats/chattranscripts.html 

16:51:15 [Daleine] I am a bit concerned, but only to those that I don't know

16:51:44 [kaygreen] then I ask them if they have ever considered running a home business along side their family activities and buying wholesale

16:52:15 [Daleine] My intentions are to make an appointment with as many as possible to give a short presentation in hopes of getting a yes to a fundraiser or an open house where they benefit

16:52:16 [Herbal] Kay, and friends, thanks for all the helpful information! I will try to join in next week as well but for now, off to bed. I walk 3 miles a day now with some of my customers at 4:30am Gotta get some rest! Night!

16:52:33 [kaygreen] and then respond to their answer and questions. If know I then ask if they would like to hostess a small gathering of friends - earning some free products and helping to protect their friends children

16:52:46 [party] I really want to focus on fundraising in the next couple of months. It really can be very profitable and at the same time you are really helping an organization raise much needed funds!

16:52:47 [kaygreen] bye jen thanks for coming

16:53:21 [kaygreen] I agree parry 0 and many times you can ask existing customers if they know organization that needs help with fundraising

16:53:41 [Daleine] Yep, I had a friend that sold $4,000 in products last month doing fundraisers!!

16:54:05 [kaygreen] then after answering their questions/answer about dating if the answer is yes et a date - if no then I ask if they would like to see a current catalog and hear about our sale

16:54:27 [kaygreen] that whole 3 step customer service call should take 5 minutes

16:54:32 [Daleine] I have also offered organizations an additional $5 incentive for each person that books a show

16:54:42 [kaygreen] so 10 calls a day is 1 hour or so

16:54:50 [kaygreen] great idea dale

16:55:07 [party] I have to get going! I really enjoyed chatting but have to get back to "work"!

16:55:24 [kaygreen] lets change steps a bit - do you each ask every customer you have contact with if they want to buy wholesale

16:55:49 [Daleine] no

16:55:52 [kaygreen] recruiting as a rep - or to build a rep team means telling each person it is an option

16:56:06 [kaygreen] thanks party - come back next week and tell us how your calls went

16:56:18 [kaygreen] why daleine

16:56:25 [party] Sounds like a plan!!

16:56:41 [Daleine] my main company is Home & Garden Party

16:56:51 [Daleine] and they will not allow me to build a down line because

16:57:06 [Daleine] I have a team leader / manager status with another ds company

16:57:19 [Daleine] therefore, I don't push the issue with HGP

16:57:46 [Daleine] I have done very well recruiting for T-shirts w/a PT and Sweet Berry Fields though

16:58:10 [kaygreen] so do you recruit for your main company

16:58:25 [kaygreen] for the one you are a manager for

16:58:47 [Daleine] Yes, I am a Senior Manager with T-shirts w/a PT and I do recruit for them

16:59:00 [kaygreen] what I see is many do not mention recruiting thinking everyone should know

16:59:07 [Daleine] I am a Team Leader w/Sweet Berry Fields and I do recruit for them too

16:59:13 [kaygreen] but many people do not know

16:59:30 [kaygreen] so I simply ask if they would be interested in ordering wholesale next time

16:59:45 [kaygreen] Susie - that was my key to building my rep team

17:00:52 [kaygreen] the decision is up to them but it is my job to tell each one there is an option

17:01:59 [Daleine] I get more in-home parties with Home & Garden Party, but I don't try to recruit because I'm not allowed to since I have a position per say with other ds companies

17:02:12 [kaygreen] for all these issues - sales - datings - recruiting - you have to ask the question

17:02:25 [kaygreen] that must be frustrating Daleine

17:02:50 [kaygreen] Susie I got your mailing today - THANKS

17:03:00 [kaygreen] how about the rest of you

17:03:05 [Daleine] yes, it can be, but I do send all interested parties to my upline

17:03:45 [kaygreen] that works

17:04:01 [kaygreen] we have covered a bunch of areas today - any questions

17:05:21 [kaygreen] much of what we have covered is in my articles too at http://123homebusinessguide.com/articles.html 

17:05:59 [kaygreen] One thing we have not talked about is online marketing. I do find offline marketing brings faster income but online marketing helps too

17:06:00 [Daleine] Thanks Kay! I will make a list of those to contact and give an update next week

17:06:21 [awib] ladies I have enjoyed

17:06:22 [kaygreen] awesome daleine

17:06:32 [awib] meeting you all and the chat

17:06:40 [awib] I have to run now..

17:06:45 [awib] have a wonderful day

17:06:52 [kaygreen] glad you came

17:07:04 [kaygreen] see you next week - same time - same channel

17:07:27 [kaygreen] so Tess, Shannon, Susie - any questions

17:07:57 [Tess] I don't have any right now

17:08:10 [Tess] I'm going to make a list of who to contact and start that tomorrow

17:08:23 [kaygreen] great job - come next week and tell us how it went

17:11:04 [kaygreen] free advertising here http://groups.yahoo.com/group/WNC-Chat-Advertising/ 

17:11:13 [kaygreen] and http://www.123homebusinessguide.com 

17:11:55 [kaygreen] and on Monday at http://groups.yahoo.com/group/1ChristianWAHM/ 

Chat by Kay Green of http://www.MyPreciousKid.com  , http://www.123HomeBusinessguide.com  , http://www.KayGreen.com  at kay@mypreciouskid.com We meet every Tuesday 1 pm PST, 4 pm EST
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