15:09:26 [ModKay] HELLO

15:09:32 [twernett] Hi! Sorry I'm late!

15:09:53 [twernett] What topic are we doing today?

15:09:55 [ModKay] please introduce yourselves and give your URL - are you a rep for a company or own your own and want to add reps

15:10:12 [ModKay] recruiting - networking - building a rep team

15:10:21 donnadk334 enters this room

15:10:38 [twernett] Terri Wernett, Jafra Independent Rep http://www.myjafra.com/twernett

15:10:40 [ModKay] no worries - I got the new free Xerox printer so am printing 13,000 for a job

15:10:51 [ModKay] hi Terri

15:11:11 [twernett] Hi, Kay!

15:11:22 [ModKay] ... and eating lunch LOL

15:11:35 [ModKay] Debbie and Donna and scrap intro yourself please

15:11:48 [twernett] It's pretzel day for me!

15:12:12 [ModKay] hi lyndy - intro yourself and give your URL

15:12:25 [ModKay] yumm

15:12:43 [DebbiePPS] sorry kids.... Debbie Allen http://www.partypetshop.com , http://www.sammisoaps.com  and a few more... LOL

15:12:56 [ModKay] well I am Kay Green, chat moderator today

15:13:27 [ModKay] I own http://www.mypreciouskid.com  children's ID products - I have 150 reps currently

15:14:11 [ModKay] I also own http://www.123HomeBusinessGuide.com  filled with tons of free stuff for your business including the FREE $4500 Xerox printer

15:14:32 [ModKay] and http://www.preciouskids.org  Adoption & Homeschool resources

15:14:42 [ModKay] and http://www.KayGreen.com  :)

15:15:17 [ModKay] we are here to talk about building a sales team. What would you say is your biggest fear in this part of business

15:15:20 [cougarfb] http://www.kingdomtreasures.org  I am a Sr. FieldSales Leader for KT

15:15:21 [lourdes] hi, everyone

15:16:06 [ModKay] WELCOME

15:16:28 [twernett] Not being able to adequately help the new team members

15:16:41 [ModKay] hmm good point

15:16:46 [cougarfb] Because we are so new. There is no name recognition and people starting in the business are working hard to get the name out

15:16:56 [ModKay] Terri do you feel confident in your process of getting the members

15:17:36 [twernett] Nope!

15:17:47 [ModKay] cougar - I understand that point. I started my company 2 years ago with just me - and have recruited 350 people. I really does take time to build the name recognition

15:18:04 [ModKay] Terri lets start there then

15:18:25 [twernett] It's true, not a lot of folks have heard of Jafra

15:18:40 [ModKay] are you taking the opportunity to tell EVERY customer you have about the business opportunity why or why not

15:18:46 [cougarfb] I am having good luck but my frustration is for those in my down line to be patient to let it happen.

15:18:57 [ModKay] hey Jules

15:19:11 [twernett] Yes, I tell all of them, but most are afraid they have to SELL

15:19:33 [twernett] Even when I tell them they could do it just for them

15:19:41 [ModKay] coug I hear you - I try to tell all my reps it takes TIME, EFFORT, and some money to begin a business. It does not happen over night

15:20:16 [twernett] Then, for some reason, a lot of folks think that there isn't any work involved. I make sure they know there is work to it, but it's fun work.

15:20:34 [ModKay] every business takes selling : selling a product, selling a service. selling your self and your passion

15:20:47 [ModKay] but selling is not a bad word LOL

15:21:24 [ModKay] true Terri - it is a fine line between helping them get over their fear of the work - but not over selling so they think no work

15:21:28 [twernett] I have a new rep who is trying so hard, but her warm group is not reliable. I'm trying to help her move to a colder market, but she seems reluctant

15:21:51 [twernett] I'm going to go door-to-door with her to promote our mini-mall in November

15:21:55 [ModKay] I am always amazed at people who come in for 90 days - date no classes - then leave saying the program will not work LOL

15:22:15 [ModKay] yes cold market is hard for many

15:22:30 [ModKay] helping her - walking along side her is a GREAT help

15:22:32 [twernett] True. We do have our slow times, but I use that to catch up with my brain

15:22:34 [cougarfb] That is tough when they don't want to try new things, then they say it's not working for them

15:22:54 [ModKay] lets talk about TELLING about our business fist

15:23:02 [ModKay] first

15:23:05 [twernett] As a very shy person myself, I can understand this

15:23:17 [ModKay] give me some words you all use to tell others about the business

15:24:02 [ModKay] "Have you ever considered running a successful home business along side your family activities?"

15:24:21 [ModKay] "Would you like to buy your next order at wholesale prices?"

15:24:34 [cougarfb] I am a party plan company, but I am doing well recruiting because of our differences

15:24:44 [ModKay] I use those 2 a lot

15:24:56 [twernett] I talk about how fun, educational it is. Then I discuss the friendships, the helpfulness to people (it is a great line), and then the $$$

15:25:09 [ModKay] good - giving them the benefits to THEM

15:25:41 [ModKay] who else can give us some words to use

15:26:07 [cougarfb] Sorry I can't stay, Please invite me to another chat.

15:26:35 [ModKay] I am here every Tuesday afternoon

15:26:50 [cougarfb] Thanks!!

15:28:16 [ModKay] debb how are you doing

15:28:42 [ModKay] I find having some words I am comfortable makes it easier for me to talk to people

15:29:27 [ModKay] depending how you meet your customers you can come up with ways to share it with every one

15:30:17 [ModKay] at a class or party when totally up their order and getting paid I ask then if they would like to earn some free products by hosting a class or if they would be interested in buying wholesale from now on and making some income too

15:30:34 [ModKay] COUG?????

15:30:50 [twernett] That's just it--I need to meet more customers. Most of mine are under the consultants I've signed up. It's a good thing, but I need to find new ones.

15:31:02 [ModKay] go to http://www.123HomeBusinessGuide.com  to read my articles on this subject too

15:31:30 [twernett] Did everybody leave????

15:32:37 [twernett] Kay, how do you get your clients to keep their class dates?

15:34:12 [ModKay] just a secc

15:36:04 [ModKay] thanks - both phone rang LOL

15:36:22 [ModKay] one thing is to stay in good contact and do not date too far out

15:36:50 [ModKay] contact a couple days after dating - ask for invitation list so you can send reminder calls after they have done phone invites

15:36:57 [twernett] That's what I was thinking. I think everybody schedules way out there because it's

15:37:02 [twernett] not now

15:37:15 [ModKay] contact the next week asking for something - being excited about the class

15:37:15 [twernett] then, when the date is close, they panic, and cancel

15:37:30 [ModKay] I try to schedule with 10 days

15:37:42 [ModKay] offer a gift for holding on original date

15:38:02 [twernett] I like that rule of 10. the gift is a great idea.

15:38:12 [ModKay] offer a little incentive each time you connect for them to do something

15:38:39 [twernett] Like outside orders?

15:38:59 [ModKay] yes

15:39:21 [twernett] I do do that, but maybe not explaining it well.

15:39:24 [ModKay] the trick is keeping in contact so they do not forget so they know you are committed

15:39:42 [twernett] I took Jafra's ideas for those, and by the time you get them all, even I"M confused!

15:39:45 [ModKay] with no contact it is easier for them to cancel

15:40:06 [ModKay] so only give one each time you call

15:40:13 [ModKay] do not give them all at once

15:40:33 [twernett] I just had an "aha!" moment. What a dummy I can be--I wait till 3 weeks before to get all the info!

15:40:34 [ModKay] call and say HEY I found out about an added gift available to you for............

15:41:14 [ModKay] aha

15:41:29 [twernett] So, I need to make sure I have a date 10 days out or earlier, keep calling every few days,...

15:41:49 [twernett] and shower them with attention and incentives! But not all at once...l

15:42:04 [ModKay] yes

15:42:05 [twernett] I can do that!

15:42:34 [ModKay] and if they date way out then send little post cards each week staying in contact so they do not forget and panic

15:42:42 [ModKay] do you use boosters stuff

15:42:53 [twernett] huh?

15:43:22 [ModKay] http://www.thebooster.com 

15:44:18 [twernett] Just looked--you mean the postcards and stuff?

15:44:40 [ModKay] awesome postcards and stickers to use for hostesses

15:44:53 [ModKay] yes and so cheap

15:45:06 [ModKay] she gives you free stuff with every order

15:45:32 [twernett] That beats sitting there and making my own--lots of time saved.

15:45:38 [ModKay] if you order please tell her Kay Green in Cornelius

OR referred you

15:45:53 [twernett] Okay, I'll do that!

15:46:02 [ModKay] you can get FREE sticker sheets to give away to your recruits too. I got 500 to give away

15:46:29 [ModKay] I put them in my mom packs and new rep packs

15:47:05 [twernett] One thing I know I need to do, is try and get things set up ahead of time. I usually end up trying to whip it together.

15:47:12 [ScrappyMom] Oh, whoa, I was an hour off on my time conversion...sorry

15:47:18 [ModKay] I love her "Could you use $100 a week" sticker. I put it on all outgoing mail

15:47:19 [twernett] Hostess packages, consultant packs, etc. is what I mean

15:47:28 [ModKay] yes set up your system for contacts

15:47:41 [ModKay] hi scrappy

15:47:47 [twernett] I even have it on my to-do list to get your ideas off 123.

15:47:51 [ScrappyMom] hi, Kay

15:48:18 [ModKay] yes Terri - if you make those up in advance you will be ahead - I do that with rep packs too. And the booster key system has a divider box system for sorting all of that

15:48:32 [ModKay] scrappy intro yourself please

15:48:43 [twernett] OOO--I NEED that.

15:48:50 [twernett] Hi,

15:48:56 [twernett] Scrappy

15:49:05 [twernett] Sorry, darn nails

15:49:07 [ModKay] making up a system for contacting hostesses and recruits will make it easier to follow thru. Booster suggests sending out postcards once a week for all your classes

15:49:44 [ModKay] it takes a long time to pull everything out to make up 1 hostess packet. But to make up 25 is not more longer

15:49:54 [twernett] Gosh, I just need one whole day to do just that.

15:50:10 [ModKay] half a day once you start - in front of the TV at night

15:50:24 [ModKay] have all the copies in folders in a file

15:50:36 [ModKay] then pullout the file when you need to make them

15:50:55 [ModKay] one of the files with a handle on top

15:51:16 [ModKay] then have another file for all your customers. File them by name or my date

15:52:13 [twernett] Please finish this, Kay, but I'm gonna have to come back and read the file. I have to check on one of my servers. Ugh! The timing! Thank you!!!!

15:52:28 [ModKay] when you get home from a party file the customer orders

15:52:40 [ModKay] ok

15:52:58 [twernett] Thanks! I feel so rude!

15:53:04 [ModKay] everyone's hostess packet is different so decide what you want in it and then make up your file

15:53:19 [ModKay] no worries LOL

15:53:40 [ModKay] scrappy can I answer any questions

15:57:03 [ScrappyMom] bleh, I'm running slow. Anyway, I'm Jonetta, a consultant with I Remember When...

15:57:30 [ScrappyMom] I'm on at least one list with you, Kay...just can't remember which one

15:58:41 [ModKay] welcome Jonette

15:59:04 [ModKay] well we have been talking about recruiting and some on hostess planning

15:59:17 [ModKay] Jonetta (sorry for the spelling)

15:59:29 [ModKay] what are can I help you with

15:59:39 [ScrappyMom] no problem

16:00:44 [ScrappyMom] reading what I missed...motivating team members would be good

16:02:33 [ModKay] ok - how many do you have

16:02:54 [ScrappyMom] there have been three total, but two are inactive :s

16:02:57 [ModKay] similar to hostess coaching really

16:03:08 [ScrappyMom] one will probably never come back, she's a great gal but a little flaky

16:03:33 [ScrappyMom] we still keep in contact, but she joined another company after mine, and she's inactive there too...

16:05:33 [ModKay] I see that all the time

16:05:56 [ModKay] it really is a numbers game. YOU recruit 10 to find 1 who wants to WORK their business

16:06:30 [ModKay] most people come in and do not work - I see it too. It is a constant battle to help them find the motivation to work

16:07:14 [ScrappyMom] that is true...same as scheduling classes...schedule 5 to hold 1 or 2....

16:07:46 [ModKay] yes very true - keeping good contact with hostesses and recruits is very important to keep them motivated

16:07:50 [ScrappyMom] my one active is SUPER active...I wish I could clone her

16:08:23 [ModKay] some will never work or hold no matter what you do - some will if you keep the right amount of contact - some will no matter how little you do since their motivation is internal

16:10:17 [ModKay] are you using the booster products too

16:10:19 [ScrappyMom] I wish there was a test so you could know which were which...

16:10:40 [ScrappyMom] I have in the past, yes...I used to be in Mary Kay when I was still stateside

16:10:40 [ModKay] great tools for contacts with hostesses/recruits

16:10:54 [ModKay] I wish I know of a test too

16:11:11 [ModKay] big sale right now http://www.thebooster.com/enter.html 

16:11:31 [ModKay] but the one key is those who will respond will increase from positive contact

16:11:46 [ScrappyMom] hmmm...my reply didn't show up

16:11:48 [ModKay] letting them know you care and are there for them

16:11:58 [ScrappyMom] I have used them in the past, when I was with Mary Kay

16:12:01 [ModKay] giving them small incentives for performance

16:12:14 [ModKay] awe

16:13:37 [ScrappyMom] They do have great stuff

16:14:22 [ModKay] yes I am ordering some more today. And get their free sticker sheets to give away to new recruits

16:14:33 [ModKay] are you doing mom packs (flyer swaps)

16:15:06 [ScrappyMom] I'm part of that group, but I haven't sent out any yet :s

16:15:16 [ScrappyMom] that's on my priority list

16:15:20 [ModKay] I send a 1000 a month

16:15:25 [ScrappyMom] I need the marketing exposure badly!

16:15:38 [ModKay] my name recognition and web site traffic is increasing from it

16:15:48 [ScrappyMom] I've "met" one of your MPK reps on Ryze.com

16:15:55 [ModKay] it is the best form of FREE advertising I think

16:15:59 [ModKay] cool

16:16:11 [ModKay] there is  wwwpacks, and mommymailers

16:16:29 [ModKay] ryze is good too

16:17:02 [ScrappyMom] I love Ryze, but I think I spend a little too much time there

16:17:19 [ScrappyMom] I need to get my kids ID'd, we are living overseas with the US army...

16:19:26 [ModKay] So IMPORTANT!!!!!!

16:19:36 [ModKay] want a coupon

16:19:48 [ScrappyMom] sure

16:19:52 [ScrappyMom] coupons are good...

16:20:02 [ModKay] voucher #209031234 for 20%

16:20:06 [ScrappyMom] and I have three kidlets, so...

16:20:10 [ModKay] good until 9-30-03

16:20:19 [ModKay] awesome

16:20:34 [ModKay] do you have a APO address

16:20:51 [ScrappyMom] yes, we do

16:21:52 [ModKay] the FREE shipping too LOL

16:22:26 [ModKay] I think booster does US shipping prices for you too

16:23:38 [ScrappyMom] that always helps!

16:23:55 [ScrappyMom] I'm a little shocked by how many companies want to charge me a fortune to ship to me...

16:24:05 [ModKay] yes it does

16:24:25 [ModKay] really - is it because they use UPS so can not go to a APO

16:25:14 [ModKay] here is my ryze page http://www.ryze.com/go/kaygreen 

16:25:47 [ScrappyMom] yes, that is what they usually tell me...they have to send someone to the post office with my package and all...

16:25:51 [ModKay] want to share yours

16:26:19 [ScrappyMom] http://www.ryze.com/go/Scraps4My2Girls 

16:26:25 [ModKay] yes that could be true if they have UPS pickup. UPS pickup I$28 a month plus I would have to pay for boxes so do not do many

16:26:30 [ScrappyMom] I just gave it an overhaul today

16:27:39 [ModKay] LOL

16:27:56 [ModKay] here is a marketing group for them http://unmarketing-network.ryze.com/ 

16:28:11 [ModKay] well I think I will call it a day

16:28:32 [ScrappyMom] ok...I'll try to join at the right time next week

16:29:20 [ModKay] awesome

16:29:28 [ScrappyMom] and thanks for the coupon

16:29:42 [ModKay] be sure to get all the freebies at http://www.123homebusinessguide.com 

16:29:54 [ModKay] you are most welcome

17:11:04 [kaygreen] free advertising here http://groups.yahoo.com/group/WNC-Chat-Advertising/ 

17:11:13 [kaygreen] and http://www.123homebusinessguide.com 

17:11:55 [kaygreen] and on Monday at http://groups.yahoo.com/group/1ChristianWAHM/ 

Chat by Kay Green of http://www.MyPreciousKid.com  , http://www.123HomeBusinessguide.com  , http://www.KayGreen.com  at kay@mypreciouskid.com We meet every Tuesday 1 pm PST, 4 pm EST
http://smallbusinessreferralnetwork.com/chat/phpMyChat.php3